oribet Privacy Commitment

Oribet Privacy Policy – Malaysia Member Personal Data Protection

We take your privacy seriously. Find out exactly how your personal data is collected, used, and protected on the oribet platform.

Effective Date: 1 January 2026  |  Last Updated: June 2026

Why Your Privacy Is Safe with oribet

Six core pillars ensuring your personal data remains under the best possible protection at all times

256-bit SSL Encryption

All data transmitted between your device and oribet servers is protected by bank-grade 256-bit SSL encryption. No third party can intercept or read your information in transit.

Secure & Controlled Servers

Your personal data is stored in data centres with physical and digital protection, under strict access controls. Only authorised personnel may access data storage systems.

No Data Sales

Oribet has never and will never sell, rent, or distribute your personal information to advertisers or unrelated third parties. Your data belongs entirely to you.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. These rights can be exercised directly through our support team.

Legal Compliance

Oribet operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. Every instance of data processing has a clear legal basis.

Data Breach Notification

In the event of any security incident affecting your data, oribet is committed to notifying you within the stipulated timeframe and taking immediate remedial action.

1 Introduction

Oribet takes your privacy and personal data security very seriously. This Privacy Policy transparently explains how we collect, use, store, share, and protect your personal information when you use the oribet platform — whether through our website, mobile app, or any other communication channels we provide.

By registering or continuing to use oribet services, you acknowledge that you have read and understood this Privacy Policy. This document should be read together with the Terms and Conditions oribet, which also applies to all registered members.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every action we take regarding your personal data has a valid legal basis, a clear purpose, and adequate safeguards.

This policy is available in Bahasa Melayu for the convenience of Malaysian members. Should there be any ambiguity in interpretation, please contact our team for further clarification.

2 Personal Data We Collect

Oribet only collects personal data that is strictly necessary to provide a safe, seamless, and high-quality service. The following are the categories of data we collect:

Data Categories Example Information Requirements
Identity Information Full name, date of birth, identification card number, gender Mandatory
Contact Information Email address, phone number, residential address Mandatory
Financial Information Bank details, account number, transaction history Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Login records, game activity, betting history Automatic
Verification Documents Copies of ID card, bank statements (for KYC) When required

We do not collect sensitive information such as medical records, political views, or religious beliefs unless required by law under specific circumstances.

3 How We Collect Data

3.1 Data You Provide Directly

We collect data when you register a new account, complete your personal profile, make a deposit or withdrawal, contact our support team, participate in promotions or contests, and during the KYC verification process.

3.2 Automatically Collected Data

When you browse the oribet platform, our systems automatically record certain technical information including your IP address, browser type and version, pages visited, time and duration of visits, and game session data. This information is used for security and platform improvement purposes.

3.3 Data from Third Parties

In certain cases, we may receive additional information about you from our payment processors, third-party identity verification companies, or fraud prevention agencies — solely for the purpose of verifying identity and protecting the platform from illegal activity.

4 Personal Data Processing Purposes

Oribet processes your personal data for legitimate and specific purposes. We do not process data for any other undisclosed purpose without obtaining additional consent from you:

  • Registration and account management: Creating and maintaining your account as an oribet member.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions related to your activity on the platform.
  • Identity verification (KYC): Complying with anti-money laundering legislation and member identity verification requirements.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, multiple account usage, or any security threats.
  • Customer Support: Handling your enquiries, complaints, and support requests efficiently.
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
  • Marketing communications: Sending promotional information, bonus offers, and the latest updates — only to members who have given their consent.
  • Service improvement: Analysing platform usage patterns to enhance the user experience.
You may withdraw consent to receive marketing communications at any time by contacting our support team, free of charge.

5 Data Sharing with Third Parties

Oribet does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, we may share data with:

5.1 Trusted Service Providers

We work with selected third-party service providers to support platform operations, including payment processors, cloud service providers, identity verification companies, and gaming software providers. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

5.2 Legal Requirements

We may disclose your personal data to government authorities or law enforcement bodies when required by court order, regulatory directive, or applicable legal obligations such as the Anti-Money Laundering Act 2001.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your personal data may be transferred as part of the business assets. We will notify you in advance and ensure the receiving party upholds equivalent data protection standards.

Reminder: oribet will never ask you to share personal information through unofficial channels. Be cautious of any party claiming to be an oribet representative via social media platforms or third-party applications.

6 Data Storage & Security

6.1 Security Infrastructure

Your personal data is stored on servers protected by multiple layers of security. This includes encryption at rest and encryption in transit, advanced firewalls, intrusion detection systems, and 24-hour monitoring.

6.2 Access Controls

Access to member personal data is restricted to designated staff who require it to perform their duties. All access is logged and regularly audited. oribet personnel handling personal data have completed data protection training and are bound by confidentiality agreements.

6.3 Continuous Monitoring

The oribet security system is continuously monitored to detect any threats or suspicious activity. We conduct regular penetration testing and security audits to ensure the ongoing integrity of our systems.

7 Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the oribet website. They help us recognise you as a logged-in user, remember your preferences, and deliver a smoother, more personalised experience.

7.2 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve our services.
  • Functional Cookies: Remembering your preferences such as language and settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregated, anonymised form.

7.3 Cookie Controls

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your gaming experience. For more information on managing cookies, please refer to your web browser's help documentation.

8 Your Rights as a Data Subject

Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of inaccurate or incomplete data in our records.

Right to Erasure

You may request deletion of your personal data, subject to certain legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

In certain circumstances, you may request that we temporarily restrict the processing of your data.

Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, please contact the oribet support team via email or live chat. We will process your request within 14 business days and may require identity verification before responding.

9 Child Data Protection

The oribet platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a child's personal data has been collected without parental or guardian knowledge and consent, we will take immediate steps to delete that data and close the account in question.

If you believe your child or any minor has registered on the oribet platform, please contact us immediately at our support email address. We regard child protection as our highest priority.

Parental Advisory: Please ensure that devices used by children in your care do not have access to gambling platforms. oribet encourages parents to use parental control software for this purpose.

10 Cross-Border Data Transfers

In the course of integrated platform operations, your personal data may be transferred to or processed in countries other than Malaysia, primarily for cloud data storage and international payment processing purposes.

Oribet ensures that all cross-border data transfers are carried out with adequate safeguards, including the use of standard contractual clauses, data protection assessments prior to transfer, and the selection of partners that comply with internationally recognised security standards.

If you wish to learn more about the mechanisms used to protect data during international transfers, please contact our privacy team for detailed information.

11 Data Retention Period

Oribet retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable law. General data retention guidelines are as follows:

  • Active account information: For the entire duration that your account remains active on the platform.
  • Financial transaction records: Minimum 7 years in accordance with Malaysia financial legislation requirements.
  • KYC Documents: Minimum 5 years after account closure in accordance with AMLA requirements.
  • Support communication logs: 3 years from the date of last interaction.
  • Technical data and system logs: 12 months for security and audit purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established data disposal procedures. Anonymised data that can no longer be linked back to you may be retained for analytical purposes.

12 Changes to This Privacy Policy

Oribet reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Every change will include a clearly stated effective date.

For material or significant changes, we will notify you via in-platform notifications, an email to your registered address, or a prominent announcement on this policy's main page. It is your responsibility to review this policy periodically.

Continued use of the oribet platform after the effective date of any changes will be deemed acceptance of the updated policy. If you do not agree with the changes, you should discontinue use of the platform and contact us to close your account.

13 Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the oribet privacy team through the following channels:

  • Email: [email protected] (reply within 3 business days)
  • Live Chat: Available 24/7 via the chat icon on the platform
  • Official Telegram: Through official oribet support channels

When submitting a privacy rights request, please include your full name, registered email address, and a brief description of your request so we can process it promptly and accurately. Identity verification may be required before we act on certain requests.

For complaints that cannot be resolved through us, you have the right to submit a complaint to the Department of Personal Data Protection (JPDP) Malaysia, the official regulatory body under the PDPA 2010.

Your Privacy Protected, Your Enjoyment Guaranteed

Create your oribet account today and play with peace of mind — your personal data is fully protected by our internationally certified security systems.

Register Now Responsible Gaming
Bahasa Melayu